A Network based multimodal Unification of the Level of Service Concept
W.Toplak, J.Zajicek, A.Chloupek, K.Morawetz, K.E.Ambrosch
Categories
1. Availability
2. Access
3. Information
4. Time
5. Customer Service
6. Comfort (not identified)
7. Safety & Security
8. Environment
9. Stakeholders / Target Groups
10. Examples
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